Fort Lauderdale Debt Collection

All staff hired at Griffin & Associates is required to receive instructional seminars and onsite training. These training classes include THE FAIR DEBT COLLECTION PRACTICES ACT, State laws, THE FAIR CREDIT REPORTING ACT, HIPAA, bankruptcy laws, specialty computer training, telephone technique training and client requirement training.

When you send us your accounts you can choose a 15% rate on all accounts above 3300.00 and 20% rate below 3300.00 or a straight 17.5% rate.  

All files receive a zealous or diplomatic approach, depending on our client’s prerequisite. We maintain strict control on which demand letters are sent. Our network software package keeps a log of all communication and dates of mailings. We require that every account placed receives constant reviews to assure a high productivity level.
 
Our associates and investigators are trained to monitor all employees to insure top quality workmanship. They also verify commitments and the quality of debtor contacts. We judge quality in a staff member by not only what they recover for our clients but also how they conform to all laws.
 
Depending on your criteria as a client, the collectors are instructed on the parameters for acceptable settlement arrangements.  If a debtor breaches a payment arrangement, our employee contacts the debtor immediately. This breach makes any prior settlement agreement null and void. We then continue our zealous collection tactics to its conclusion.
 
All payments are processed through our accounting department. The department will then determine if our client received the payment directly from the debtor, or if our firm received the funds. Then accounting will establish a monthly statement with the appropriate offset of fees due to our firm and/or a remittance due to our clients.
 
Post-dated checks received from the debtor are accepted within the guidelines of Federal Law.  A notice is sent to the debtor five days prior to depositing the post-dated check. Non-sufficient funds or returned checks are subject to an aggressive collection activity to secure clearance of any future drafts or other instruments to replace the returned check.  We offer many different types of timely reporting and statistics to our clients.